Securities trading service method

Clients can make transactions via telephone or online instructions. The commissions and fees, please refer to the fee schedule

Trading Hours

Except public holidays, trading hours are as follows:

Continuous Trading Session︰

L—Limit Order

Order will only be executed at a specified price

E—Enhanced Limit Order

An enhanced limit order will allow matching of up to five price queues at a time. The ask order price can be input at four spreads lower than the current bid price, or the bid order price can be input at four spreads higher than the current ask price. Any unfilled quantity after matching will be stored in the System as a normal limit order at the input order price.

S—Special Limit Order

A special limit order will allow matching of up to 5 price queues (i.e. the best price queue and up to the 5th queue at 4 spreads away) at a time provided that the traded price is not worse than the input price. A special limit order has no restriction on the input price as long as the order input price is at or below the best bid price for a sell order or at or above the best ask price for a buy order. Any outstanding special limit order will be canceled and will not be stored in the AMS/3.

A special limit order has no restriction on the limit price with respect to the best price on the other side of the market. It will match up to five price queues (i.e. the best price queue and up to the fifth queue at four spreads away) as long as the traded price is not worse than the limit price input. Any unfilled quantity after matching will be cancelled and will not be stored in the AMS/3.

Pre-opening Session：

I—Auction Limit Order

An at-auction limit order is an order with a specified price. An at-auction limit order with a specified price at or more competitive than the final IEP (in case of buying, the specified price is equal to or higher than the final IEP, or in case of selling, the specified price is equal to or lower than the final IEP) may be matched at the final IEP. Any unfilled at-auction limit orders will be converted into limit orders and carried forward to the Continuous Trading Session provided that the specified price of that at-auction limit order does not deviate 9 times or more from the nominal price. The order input period for At-Auction Limit orders is 9:00 a.m. - 9:15a.m. Any At-Auction Limit order input during pre-order matching period (9:15a.m. - 9:20a.m.), order matching period (9:20a.m. - 9:28a.m.) and blocking period (9:28a.m. - 9:30a.m.) will be subject to rejection.

A—Auction Order

An at-auction order is an order with no specified price and is entered into the trading system for execution at the final IEP. Any unfilled at-auction orders will be cancelled before the commencement of the Continuous Trading Session. The order input period for At-Auction orders is 9:00a.m. - 9:20 a.m. Any At-Auction order input during order matching period (9:20a.m. - 9:28a.m.) and blocking period (9:28a.m. - 9:30a.m.) will be subject to rejection.

Please contact our branch or your account executive.

< Margin Rates >

please read Service charges.

Deposit

Cash Client Account/Margin Client Account /Online Client Account/Futures

Customers can transfer funds to the company's account through the bank's automatic teller machine or the bank's network or go to major branches to complete the procedures. Please fax the deposit slip to (852) 3965 3540 or email cs@hrif.com.hk during office hours , After faxing or emailing, please call: (852)3965 3568/ (852) 3965 3560 to notify our customer service department or its branch to confirm the deposit (all will be subject to customer notification and instructions). If the customer notifies the deposit after 5:00 pm every day (Monday to Friday) of the company's cut-off time, the deposit will be treated as the next working day.

Customer deposit method please click here

Withdrawal

Cash Client Account/Margin Client Account /Online Client Account/Futures

Customers can call the customer service hotline (852) 3965 3568 / (852) 3965 3560 or their branch at 11:00am on any trading day, and the money will be deposited into your bank account in the form of a cheque on the same day.

How can I open securities account in Huarong?

You can choose to mail you application form or come in person and identified by our branch manager to open an account, for further detail please refer to “open an account”

Which types of securities account can customers apply?

Now we provide cash and margin account for individual, joint or corporate client to apply.

How long is the time for opening a securities account?

After we receive your securities trading account application form, ID copy, address proof and relevant banking information, your account will be opened within three working days. To protect the safety of your personal information, we will notify and provide the password to you by e-mail. If you do not apply online trading, we will notify you through letter and mail to your correspond address.

How can I change my personal information?

If you need to change your personal information, please visit the “Forms”, download and complete “the account information change” and return it together with copies of relevant documents (address proof must return the original copy). For any enquiries, please call our Customer Service Hotline: (852) 3965 3568/ (852) 3965 3560

Deposit / Withdrawal

How do I fund my account at Huarong?

You can fund your account by the following methods:

Cheque deposit.

T/T funds transfer.

Internal A/C funds transfer among Associated Companies within Huarong.

Deposit/transfer funds directly to our designated bank account.

Please keep your deposit slip or relevant support and contact our customer service hotline or branch before 3pm.

How do I withdraw my fund?

Customers can order to withdraw their fund by contact our customer service hotline or branch before 11:00am in trading days. (Overtime application will be processed in next working day) Funds will be deposited to client’s designated bank account.

How can I collect my physical scrip if I wish?

Customers can contact the settlement in their branch and order to take physical scrip. For any charge within, please read “ Service charges”. After customers collect the physical scrip, related charge will be deducted in your account.

How can I deposit my physical scrip in Huarong?

Customers can deposit their physical scrip in Huarong, related charges please read “ Service Charges” .

Market Information

Does Huarong provide real time market information in website?

We provide recent market information but not in real time updates.

Does Huarong provide real time stock quotes for free?

We provide both real time and delayed quotes. Real time quotes are only provided to clients who have applied our online trading service.

Account notification and statement

May I receive e-statement ?

You can apply e-statement for free. Please download e-statement application form in “ Forms”, complete and return to our office.

When can I get my account daily statement?

If customers have any change in their account (Daily transaction, Fund deposit or withdraw, Scrip deposit or withdraw, Dividend or bonus receive) , a daily statement will be provided. Statement will be sent through mail or email.

Why I don’t get my monthly statement?

If the customer does not make any transaction, fund deposit or withdraw, scrip deposit or withdraw and with no cash or stock balance in their account, we will not issue monthly statement in this matter. But for any enquiry, please contact our customer service officer in (852) 3965 3568/ (852) 3965 3560. We are welcome to help you in any case you need.